Is There Amazon in Mexico? What to Know in 2023

If you signup for Mexico Amazon Prime, you’ll get access to these exclusive shipping benefits:

• Free 1-day shipping on select products to over 30 cities in Mexico including Cancún, Guadalajara, León, Mexico City, Monterrey, Puebla, Puerto Morelos, Querétaro, San Miguel de Allende, Playa del Carmen, Tulum, and Toluca
• Free same-day shipping on select products to Mexico City, Monterrey, Guadalajara, and Toluca
• Deliveries on Saturdays and Sundays
• Free unlimited shipping on products sent from Amazon Mexico
• No minimum purchase
• Free shipping from the United States with delivery in 3-7 business days

• Amazon Mexico Standard Shipping

  If you don’t sign up for Prime, Amazon Mexico offers standard shipping fees within the country, as well as competitive rates for international shipping.

  Basic shipping time for Amazon purchases can take anywhere from 3-7 days depending on the product availability.

  Does Amazon deliver to Mexico from the United States?

  Yes, many Amazon US products do ship to Mexico. If you want to shop Amazon US products, you can either use the Amazon US site and search for products that ship to Mexico or you can use the Amazon Mexico site and look for products that have an “Importación” (Import) flag on the product listing.

  If you’re on the Amazon US site, you’ll want to change your delivery address to your Mexico address so it will actually show you products that ship to Mexico.

  Sometimes I bounce back and forth between the two sites to compare the product availability and prices, but Amazon US typically has a much larger selection.

   

  And what’s nice is tAnd what’s nice is that on either site, the import taxes are typically included in the total price of the product so you won’t have to pay any extra costs for import taxes upon Amazon delivery in Mexico.

  This is a great incentive to use Amazon because international orders through other carriers, such as FedEx or DHL, are normally subject to a hefty import charge that must be paid when the order is delivered.

  I once ordered an office chair from Amazon US and it was delivered to me in Mexico within a week without any issues with international shipping.

  

  Is Amazon Mexico shipping reliable?

  Shipping from Amazon Mexico is reliable as long as you live in a building with package receiving.

  If you live in a condo or apartment building with a front desk, then you should have no problems receiving Amazon packages.

  However, if you live in an apartment building where there is no package receiving, then it’s generally safer to have your package shipped to a nearby pickup point.

  Any Amazon Mexico delivery issues that do happen usually result from an address being entered incorrectly. Mexico addresses can be very confusing and are much different than standard US addresses.

  Be sure to verify the correct shipping address for your apartment rental by checking with your landlord. You can also use your Mexico address exactly as it appears on your CFE electric bill.

  Amazon Prime Video in Mexico

  Amazon Prime Video is available in Mexico and offers a wide streaming selection of movies and TV shows.

  You’ll still find many popular American movies and TV shows on Amazon Prime Mexico but there are more Spanish titles as it is geared towards a Mexican audience.

  Amazon Prime Video Mexico is included with an Amazon Prime membership, which costs $99 MXN per month (about $5 USD).

  Amazon Music in Mexico

  Amazon Music is available in Mexico and offers a wide selection of songs and albums. Ads free Amazon Music is included for Amazon Prime members.

  How is Amazon Mexico different from Amazon US?

  Here are some of the key differences you can expect to find between Amazon Mexico and Amazon US:

  • Product Availability: Amazon US has a much wider selection of products than Amazon Mexico. Amazon Mexico is quickly catching up, but there are still many items that you can’t find when you shop Amazon Mexico. The good thing is that many US products can be shipped to Mexico at no additional charge for Prime members.

  • Shipping Speed: Amazon US offers faster shipping options than Amazon Mexico, but Amazon Mexico is catching up. Amazon Prime is available in both countries and offers expedited shipping and free shipping costs for some orders.

  • Pricing: Amazon US typically has lower prices than Amazon MX. This is due to import costs, which can make Amazon Mexico prices higher than Amazon US prices, especially for consumer electronics.

  • Prime Video Options: Amazon US has a wider selection of Prime Video content than Amazon Mexico. You’ll still find a lot of the same American titles but there will be a lot more Spanish movies and shows.

  • Extra Services: Amazon US offers a lot of extra services like Amazon Fresh, Amazon Home Services, Amazon Prime Now, and Amazon Renewed. Amazon Mexico does not offer any of these services.

  • Amazon Alternatives in Mexico

    Amazon is pretty much the market leader in online shopping in Mexico, but there are some alternatives where you can compare prices and products.

    • Mercado Libre: Mercado Libre is one of the largest e-commerce sites in the country. Mercado Libre offers a wide variety of products, including electronics, clothes, shoes, books, and more. Mercado Libre is a great place to find Amazon product alternatives in Mexico where you may find lower prices and faster shipping times.
    • Linio: Linio is another Amazon alternative that is available in Mexico and Latin America and offers a wide variety of products, including electronics, furniture, clothes, shoes, books, and more.

    Tips for Using Amazon in Mexico

    Follow these tips when using the Amazon website in Mexico:

    • Shop Amazon Mexico products: Buying products sold directly by Amazon Mexico is the quickest way to receive your items. Products from third party sellers usually take longer. In addition, Amazon US products take longer to arrive and can cost more due to customs costs and import taxes.
      • If you don’t have package receiving at your building, ship to an Amazon pickup point: Package theft is not uncommon in Mexico (same as the States), so it’s best to only ship to your home or rental if you have package receiving. If you don’t have package receiving, then you’ll want to ship to a nearby pickup point (“punto de entrega”) where you can go to collect your order.
      • Don’t forget prices are in Mexican pesos: Amazon Mexico prices are listed in Mexican pesos, not US dollars. Use a currency converter if needed to get an idea of the total cost.
      • Enter your Mexican address correctly: Most delivery errors occur as a result of the delivery address being entered incorrectly. Make sure to enter your address correctly when placing your order. A good rule of thumb is to use your building’s address exactly as it appears on your CFE electric bill.
        

        Amazon in Mexico: FAQs

        Here are the answers to some of the most frequently asked questions about Amazon Mexico:

        Can I watch US Amazon Prime in Mexico?

        No, US Amazon Prime Video is not available in Mexico. Some select titles are available for international viewing, but most of the content is blocked.

        If you want to watch US Amazon Prime in Mexico, you can try using a VPN to mask your IP address but this doesn’t always work as Amazon is pretty good about detecting VPNs.

        Alternatively, you can sign up for Amazon Prime Mexico which has a lot of the same titles as Amazon Prime US.

        Does Amazon ship to Mexico?

        Yes, Amazon does ship to Mexico. Amazon US products are available for purchase on both the Amazon US site or the Amazon Mexico site, and import taxes are typically included in the total product price.

        Does Amazon Prime deliver in Mexico free?

        Yes, Amazon Prime members in Mexico receive free 1-day and same-day shipping to select cities. If you don’t live in a major city, Prime members can still receive free shipping but it will take slightly longer.

        How much is Amazon Prime in Mexico?

        After a 30-day free trial, Amazon Prime in Mexico costs $99 MXN (about $5 USD) per month or you can save money by paying an annual fee of $899 MXN (about $45 USD).

        Can you return products from Amazon Mexico?

        Yes, you can return most products from Amazon Mexico within 30 days if returns are allowed for that specific product. Be sure to check the return policy before ordering.

        You’ll need to pack the item yourself and follow the return instructions given for that specific product. Additional information on the Amazon Mexico return policy can be found here.

        Do you have to have a Mexican credit card to use Amazon Mexico?

        No, you do not have to have a Mexican credit card to use Amazon Mexico. American credit cards are accepted for payment including Visa, Mastercard, and American Express.

        You can also use an Amazon Mexico gift card, but Amazon US gift cards will not work on the Mexico site.

        Can you use Amazon Mexico in English?

        *There is a pop-up that allows you to choose English.  Sometimes you have to click it more than once while you’re shopping.

        Can you use Amazon US gift cards in Mexico?

        No, Amazon US gift cards are not accepted on the Amazon Mexico site. You can use Amazon Mexico gift cards for payment, but not Amazon US gift cards.

        Conclusion: Amazon in Mexico Guide

        I hope this article has been helpful in answering your questions about Amazon orders in Mexico.

        If you’re a Mexican resident or a foreigner living in Mexico, the Mexican Amazon site can be a great resource for online shopping.

        And if you live in a major city in Mexico, you can enjoy Amazon Prime benefits like 1-day or even same-day shipping.

        Overall, Amazon is an e-commerce giant and Amazon Mexico is no exception! It’s a quick and convenient way to buy your favorite products and have them delivered to your home in Mexico.

        Happy Amazon Mexico shopping!