New Akumal Internet Provider!

Akumal Internet ProvidersInternet. Pretty amazing that something which didn’t exist (for most of us) 20 years ago is now a necessity, but I guess the same can be said for many things in our lives (like cell phones). I have heard that the Internet is more important to people than hot water. Think about it, if you are in a hotel at 10:30 at night without hot water you will probably be upset, but likely just tell the front desk in the morning. On the other hand, if you are trying to get online and the WiFi is down, you will probably be making an immediate call to the front desk. This of course varies by person, and I don’t want to assume anyone’s needs, but in general the Internet is pretty important these days. This importance is why it is so great that we have a new Akumal Internet provider.

Before now we have had three providers that varied based on your location. Those of you in Akumal likely have access to Telmex and Playa Wireless. Anyone in the Akumal Pueblo or Chemuyil probably has access to Cablemas. And people in Rancho San Martin, Rancho Santa Teresita, and Sirenis have only have one real option in Playa Wireless. There are a few other less common wireless carriers as well, but they don’t seem to have a great following down here.

Now a new kid is on the block. Wimex.  WIMEX provides Internet via wireless antenna. Essentially, they bring in a line of Internet to their offices and using wireless beam up up the coast and eventually to an antenna on your roof.

We recently had a chance to sit down with Eric Descoteaux, one of the WIMEX founders.  As we talked to him we were pretty impressed with his customer service mindset. His goal is to fix a customer’s issue before the customer knows they have a problem. To do this he proactively monitors his entire network, including his customer links. Additionally he wants to ensure that his customers have all of their promised bandwidth. This is also done through monitoring. Once his links reach a certain level of utilization, he says he will order upgrades to stay ahead of the demand curve.

Below are the WIMEX packages. Remember, wireless service is more expensive to maintain so if you can get a hard line from Cablemas or Telmex that would be the cheapest option. But if you can’t get those, then wireless is where it is at.

Down/Up*    pesos/month

  • 1Mb/256Kb   $495
  • 2Mb/512Kb   $665
  • 3Mb/1Mb      $900
  • 5Mb/1.5Mb   $1400
  • 6Mb/2Mb       $2000
  • If you have a business (hotel, Internet cafe, etc) or need another package, contact them as well. They have symmetric services up to 20Mb
*1 Megabit (Mb) consists of 1024 Kilobits (Kb). So a speed of 256 Kb is approx 1/4 of a Mb.

For AkumalNow readers Eric has extended a 10% discount on installation. Just tell them that AkumalNow sent you. Installation typically runs about $3500-$6000 pesos depending on the location and how tall a mast they need to put up for the antenna. If you already have wireless internet through the other provider they can likely reuse the same cable run and save an additional $500-$1000 pesos off the install. For most of our readership area, an installation will be $2500-$4000 pesos (less your 10% discount when you ask for it).

If you want to contact WIMEX, email them at [email protected] or phone them at 984-139-2613.


In the interest of fairness, we decided to include details from the other common providers in our area (as of August 2014):

Playa Wireless*

512Kb/512Kb    $275

1Mb/1Mb       $475

3Mb/1Mb     $900

*free installation, but requires a $500 peso deposit.

Telmex Infintium DSL (no voice service)

5Mb/128Kb*   $349

10Mb/128Kb*  $499

*In most parts of Akumal Telmex cannot deliver over 2 or 3 Mbps download due to their poor infrastructure. In these cases they will only sell you an older 3 Mbps package for similar pricing to the 5 Mbps package.


3Mb/256Kb    $179

6Mb/768Kb    $299

10Mb/1Mb      $479

30Mb/1Mb      $949



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